Refund Policy

The terms of use and refunds for STL files and other digital goods from DesignVault 3D are detailed below. All items sold in our shop are classified as digital digital content.

Refund & Cancellation

Because our digital assets are instantly accessible and ready for download, we generally do not offer refunds or cancellations after purchase. However, if you encounter technical errors or file defects governed by consumer rights, please reach out so we can evaluate your specific situation and provide a suitable resolution.

Any Questions?

For technical support or inquiries regarding refund exceptions, please use our online contact form or reach out to us directly at hello@designvault3d.com.